PLANO, Texas – 17 November 2025: Boeing has reached a key milestone in its effort to modernise and integrate its distribution businesses with the launch of a unified ecommerce website. The new digital platform consolidates Boeing Distribution’s entire portfolio of products and services into a single online destination, simplifying how customers and suppliers connect, transact and grow with the company.

Over the past year, Boeing Distribution has introduced several initiatives aimed at strengthening operations and enhancing the customer experience. These improvements include enhanced Aircraft on Ground (AOG) access for faster response times, a streamlined customer support model for more efficient communication and resolution, and the rollout of a state-of-the-art enterprise resource planning system designed to unify data, improve visibility and support more efficient service delivery.

“We want to simplify distribution services, maximise customer performance and be the preferred choice for customers and suppliers in the global distribution marketplace,” said William Ampofo, senior vice president, Parts & Distribution and Supply Chain, Boeing Global Services. “The new ecommerce website – along with system and service enhancements – represents a significant step forward in that vision. Together, these investments strengthen our foundation and position us for continued growth.”

The new Boeing Distribution ecommerce platform provides:
• Visibility of Boeing’s full product catalogue and service offerings for commercial, business and general aviation, vertical lift and defence customers
• Smart search powered by AI for faster product discovery
• Access to parts and services previously purchased separately from Boeing Distribution (formerly Aviall) and Boeing Distribution Services websites
• Real-time inventory visibility and order management
• Mobile-friendly access anytime, anywhere
• A single login for all transactions

“Our integration journey doesn’t stop here,” added Travis Sullivan, Boeing Distribution vice president and general manager. “Through innovation, operational excellence and stronger supplier collaboration, we are building a modern, connected distribution business that improves the customer experience and provides the parts and services our global customers need, when and where they need it.”

Boeing develops, manufactures and supports commercial aircraft, defence products and space systems for customers in more than 150 countries. The company’s global workforce and supplier base contribute to innovation, sustainability, economic opportunity and community impact. Boeing maintains a culture built on its core values of safety, quality and integrity.