The Taiwan-based airline will benefit from enhanced operational efficiency, improved reliability and optimised maintenance schedules covering systems such as avionics, cargo, electrical power, environmental control and lighting. Both service programmes are designed to ensure guaranteed component availability, reduced downtime and cost predictability through a fixed-rate model.

Under the terms of the agreements, Collins will deliver predictive, reliability-based maintenance support to maximise the performance of the airline’s avionics systems.

“FlightSense will provide China Airlines with more than just reliable service and access to data, it will enable a connected aircraft ecosystem, turning raw data into actionable insights and smarter decisions for fleets,” said Brian Barta, vice president and general manager of aftermarket services and support at Collins Aerospace. “Collins’ Dispatch program will keep China Airlines ahead of potential avionics issues, pairing proactive support with global service centre availability, ensuring aircraft are operating efficiently.”

The FlightSense predictable service agreement covers parts availability and high-quality MRO services for China Airlines’ Boeing 787 aircraft. Meanwhile, the Dispatch avionics service programme extends support to the airline’s Boeing 787 Dreamliner, Boeing 777 and Boeing 777 freighter fleets. This includes asset and logistical support, with access to a pool of certified spares and repairs.

FlightSense is a lifecycle maintenance support solution tailored to airlines’ operational requirements, integrating Collins’ Ascentia® prognostics and health management platform. By gathering and interpreting large volumes of data, Ascentia provides actionable insights to improve operational performance, optimise part availability and reduce no-fault found scenarios.