TCE, which describes its approach as Total Cargo Management (TCM), said it continues to manage the cargo operations of leisure carrier TUI Airline under an arrangement in place since January 2019. TCE’s role spans commercial development, customer management, booking coordination, operational support, quality assurance and security requirements, which the company said gives TUI Airline an integrated cargo capability while its own teams concentrate on their core passenger business.

“Aircraft capacity creates an opportunity, but expertise turns it into a business. We bring together the commercial relationships, operational coordination and compliance support that TUI Airline needs to develop its cargo activity. Our role is to make the airline’s capacity accessible to freight customers through a professionally managed service,” said Sarah Scheibe, Managing Director of TCE.

TCE said it acts as an extension of TUI Airline’s own organisation, connecting sales and marketing with customer service, capacity management and operational execution, and manages cargo quality activities, including compliance with applicable regulatory requirements such as ACC3 validation processes where required.

“A successful cargo product depends on every part of the operation working together. Customers need clear communication, handling partners need effective coordination and the airline needs confidence that its requirements are being met. By managing these activities within one organisation, we help maintain continuity from the first enquiry through to operational execution,” Scheibe said.

“Our partnership with TUI Airline has developed through sustained cooperation and a shared focus on making cargo work within a passenger airline environment. We will continue building on that foundation, identifying commercial opportunities while maintaining the operational discipline, quality assurance and security oversight that support long-term development,” Scheibe said.

Note: TCE describes itself as operating across more than 230 airports worldwide and overseeing more than 150,000 tonnes of cargo annually.